Shipping policy
Shipping within Japan
| Shipping Company | Japan Post |
| Shipping Cost |
All orders: 1100 yen Free shipping for orders over 20,000 yen Gift orders: 850 yen (free over 20,000 yen) |
| Included | Ribbon and message card |
| Shipping Date |
All orders will be shipped 1–5 days from the order date. Please check the item page for stock availability. If the item is out of stock, we will ship the full order once it's ready. |
| Note |
If you are not present at the time of delivery, please retrieve your package within 7 days. If the package is returned to KITSUNE, your order will be cancelled — but shipping costs will not be refunded. |
| Paperless |
We do not include a paper invoice in the package. Please help us conserve paper by checking your confirmation email. |
International Shipping
There are some regions where delivery is unavailable. Please contact us through our inquiry form to confirm shipping availability.
| Shipping Company |
Japan Post / EMS If EMS is unavailable for your country, we will use Yamato Transport Co., LTD (one of Japan's most trusted couriers). |
| Shipping Cost | Shipping calculated at checkout. |
| Shipping Date |
All orders will be shipped 1–7 days from the order date. If an item is not in stock, we will ship the total order once it is ready. |
| Note |
If you are not present at the time of delivery, please retrieve your package within 7 days. If the package is returned to KITSUNE, your order will be cancelled — shipping costs are non-refundable. We cannot take responsibility for the package once it is handed over to the shipping company. Thank you for your understanding. |
