KITSUNE
deluxe matcha set DENTO
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- ¥59,000
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- ¥59,000
- Regular price
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Description
Japanese Tea Ceremony original FULL SET
Enjoy Japanese traditions at the comfort of your own home
It is selected the best japanese handmade utensils in this Deluxe Set help you enjoy a deep, enriching experience with matcha. This KITSUNE Deluxe Matcha Set exclusively includes PREMIUM UJI CEREMONIAL MATCHA, HANDMADE TEA POUCH, ORIGINAL URUSHI WATER BOTTLE, in addition to all the essential tools for Chado (Japanese Tea Ceremony).
These thoughtfully selected tea utensils are ideal for home use and make for a perfect gift. Packaged in a original beautiful wood box, this set is also one of KITSUNE top gift recommendations.
All made in Japan
- Contents - 17pcs
・ Traditional Japanese Kiribako box with Sanadahimo Ribbon.
・Uji Matcha Super Premium 40g
・Tea bowl "chawan"
・Bamboo whisk "Chasen"
・Whisk stay "Chasen Yasume"
・Tea container "Natsume"
・Tea scoop "chashaku"
・Small plate for Japanese sweets
・Fork
・Fork hold
・Stainless Tea Sifter
・Tea cloth "Chakin" Hemp material
・Bamboo tray
・KITSUNE pouch
・Water bottle
・Pure Japanese sugar "Wasanbon"
・Kitsune Catalog
TRADITIONAL JAPANESE KIRIBAKO (paulownia wooden box)
WITH SANADAHIMO RIBBON
An ancient storage tradition, the Kiribako box is traditionally used to store precious objects like kimonos, vessels, and hanging scrolls used in the Tea Ceremony.
The lightweight wood is naturally resistant to moisture and heat resistant, protecting the interior from humidity and insects.
"Sanadahimo" is an ancient ribbon used to tie Kiribako for the Tea Ceramony.Due to its durability, it was also used for luggage and for uses such as tying the handles of samurai swords.
Dimensions: L206 x W273 x H116
Material: paulownia wood
Care guide to preserve its beauty:
- Hand wash with warm soapy water and dry with a lint free cloth.
- Extreme temperatures can crack or break the crystal, please Avoid changing its temperature suddenly, such as pouring hot liquids into cold crystal glass or freezing liquids into a warm crystal glass.
- Do not use item in microwave or oven.
UJI MATCHA SUPER PREMIUM (Cetemonial Grand Kyoto)
40g
KITSUNE matcha is curated by a master blender from a traditional NAGATANI teahouse in Kyoto (Uji). Freshly ground when you order for maximum freshness!
Each year, tea leaves produce their own flavors distinct from the generation before them. Only a master’s hand can develop a perfect blend from an array of the finest leaves.
Grown and Ground in Uji Kyoto, this Matcha has a good balance of umami, astringency, and bitterness. This matcha is recommended for those who are not used to strong umami, astringency and bitterness, and to those who are new to Matcha.
As a SUPER PREMIUM Matcha for Japanese Tea Ceremony, this Matcha is high in Antioxidant, Catechins, and Fiber! It is recommend drinking this Matcha Usucha (Thin Tea) style, to enjoy and appreciate its flavor to the fullest.
With 40g of matcha powder, you can enjoy approximately 20 cups of matcha by using 2g of powder for each cup.
Recommend storing tea in a cool, dark place.
Please avoid storing tea in areas with moisture, strong sunlight, and strong odors.
Production/cultivation area : Kyoto Prefecture (Ujitawara Town, Obukudani)
Picking/harvesting method : pruning shears
Tea cultivar : Samidori
Harvest : first flush tea
TEA BOWL "CHAWAN"
An exquisite collectible for Tea Ceremony enthusiasts.
Handmade matcha bowl by Minoyaki.
Minoyaki is one of the most common and popular types of pottery in Japan, accounting for approximately 50% of pottery produced in Japan today. With a long history of approximately 1300 years, Mino ware continues to be popular as new techniques are applied in its production.
The fine streaks of beautiful Japanese Red coat the bowl and settle at the bottom to form a shiny surface.
Dimensions: 12.6×8.2cm
Care guide to preserve its beauty and longevity:
- Hand wash with cold or warm water and wipe off moisture from the surface before use each time to avoid stains.
- After use, rinse with clean water and dry well before storing.
- I do not recommend washing with a dishwasher as it may cause dishes to collide, chip or crack.
- Do not use items in the microwave or oven.
BAMBOO WHISK "CHASEN"
at the heart of the tea ceremony
This shiratake white bamboo Kazuho Chasen (matcha whisk)was made in Takayama, Nara by Kubo Sabun of Chikumeido.
Chikumeido Sabun is one of the most honored Tea-whisk manufacturers in Japan, with traditions and expertise that stretch back over 500 years.Chikumeido is headed by Kubo Sabun, a 24th generation chasen maker who has carried on his family's old tradition and is one of the only 18 remaining chasen masters. These chasens are made from locally grown bamboo in the small village of Takayama in northwest Nara prefecture, famed as the only chasen making village in Japan.
The present head of the household is the 24th generation, Kubo Sabun. Kubo Sabun has presented his craft internationally at the Louvre in Paris, the United Nations Ambassador's residence in New York and at the "Japan House" in London.
In 1987 he was recognized as a traditional master craftsman by the Minister of International Trade and Industry of Japan. Later, in 2015, he was awarded the "Order of the Rising Sun" . The kazuho shape is the most basic style of chasen. Compared to the shin kazuho it has straighter tines that are tightly curled at the tip. Like the shin, the kazuho has roughly 64 tines, and sits in between dedicated usucha chasen which have lots of thin tines, and dedicated koicha chasen, which have fewer but thicker tines.
This makes kazuho-type chasen suitable both for whipping up a fine, foamy usucha and kneading a thick, rich koicha. 
Dimensions:
6.2cm (2.4in)
11.5cm (4.5in)
Unlike mass-produced matcha chasens, these chasen are entirely handmade, without the use of machines or chemicals to expedite the bamboo growing, drying, or shaping processes, requiring immense time and skill to craft. As such, Takayama chasen have finer, more flexible tines and a greater attention to detail, which not only makes them more beautiful, but also easier and more enjoyable to use and more durable in the long run.
WHISK STAY "CHASEN YASUME"
An essential item to accompany your chasen
CARING FOR YOUR CHASEN
This chasen yasume maintains the shape of your chasen and is easy to store.
In addition, its design allows for air to pass through to prevent mold.
- After using the chasen, fill a bowl with lukewarm water, and whisk the chasen until the tines are clean.
- If there are any matcha left on the tines, gently wipe them with your fingers.
- Make sure to fully dry the chasen in a well-ventilated area away from direct sunlight before storing it.
- Do not use any soap or sponges, and be sure to clean the chasen shortly after use.
*Stoneware from Hyogo prefecture.
TEA CONTAINER "NATSUME"
The tea container stands out like a star in the host's spot
Chaki : Tea container used to bring matcha to the tea room.
Natsume is the most well-known type of chaki.
There are many kinds of containers used for holding matcha. Koicha containers are called chaire. In the sixteenth century, some chaire were known to have been valued as much as a castle! Depending on the shape and material it is made from, usucha containers are called natsume or usuki.
Tea containers can be considered one of the star utensils in a gathering. Guests always look forward to seeing the tea container selected by the host. Some of the lacquer natsume are stunning in their workmanship with elaborate designs and dazzling use of gold. Sen no Rikyu favored plain black lacquer containers. Created over 400 years ago these are still the standard for today's pieces.
FORK / FORK HOLD / SMALL PLATE FOR JAPANESE SWEETS
Bamboo tray / The tray used to store and place all the utensils./ Made of bamboo.
Stainless Tea Sifter/ Handmade by craftsmen in Niigata. / Used for sifting matcha powder to eliminate clumps, resulting in delicious, smooth matcha.
Tea cloth "Chakin" / Hemp material / Chakin is a white cloth used for wiping the chawan during tea ceremonies.
Tea scoop "Chashaku" / Matcha tea scoop made of bamboo.
Each chashaku are handmade by craftsmen in.
The chashaku could be considered the embodiment of the spirit of tea masters. Originally, the chashaku was probably carved for each occasion and not really considered the art piece it is now. Passed from master to disciple, the chashaku gradually came to be seen as the embodiment of the person who carved it. Most were afforded poetic names by the carver to reflect the thought behind their creation. Much like the sword was to the samurai, to the tea master the chashaku could be considered a representation of their spirit. Chashaku are available in different shapes and materials today, but we offer a traditional chashaku that are primarily used in chado.
*As each chashaku is crafted from natural materials, there may be variations in color and texture.
*To care for the item, gently wipe any matcha left on the chashaku with a dry cloth.
KITSUNE HANDMADE POUCH
Treat yourself a portable oasis
KITSUNE pouch made
by quilt craftsman Mayumi Kubo
WATER ORIGINAL BOTTLE
Carry the beauty of Japanese craftsmanship with a natural lacquer water bottle
120ml
Urushi is the natural resin collected from the lacquer tree is carefully handcrafted one by artisans of Fukui Prefecture's traditional craft "Echizen lacquerware" using real lacquer. To enjoy hydration in a slightly different way Can feel the warm and moist texture of the lacquer and the traditional patterns on the surface.
Flying crane "Tobizuru"
It is said to represent auspicious and auspicious conditions, one of the patterns that has been loved by Japanese people for a long time.
The crane is said to last a thousand years, symbolizing longevity and prosperity.
- husband and wife harmony life
- extension longevity
- career advancement
PURE JAPANESE SUGAR "WASANBON"
The Amazing Taste of Wasanbon: The Perfect Accompaniment to Matcha
Wasanbon embodies the artistry and refinement of Japanese culture.
Its exceptional quality, subtle sweetness, and aesthetic charm make it the perfect companion for matcha green tea. So, the next time you enjoy a cup of matcha, don’t forget to add a touch of Wasanbon to elevate your tea journey to new heights.
Embrace the taste of Japan and immerse yourself in the wonders of Wasanbon!
The design KITSUNE wasanbon is reminiscent of Kyoto's famous Fushimi Inari,with its motifs of foxes and torii gates. It's a cute dried sweet that seems tobring good luck.
The raw material, Sanuki Wasanbon, is pure Japanese white sugar produced in Kagawa Prefecture. This sugar is made using a traditional method and is characterized by fine crystals and a melt-in-your-mouth texture. Smooth to the touch, the natural taste and flavor of sugar, and an elegant texture that melts in your mouth, like snow. These are impressive dried sweets created by the handiwork of craftsmen.
KITSUNE CATALOG
in both English and Japanese
- about Japanese tea philosophy, history and the tea ceremony
- instructions on making matcha
- with recipes
MAKE IT AN IDEAL GIFT TO A FRIENDS AND FAMILY
Shipping
Shipping within Japan
Shipping Company: JAPAN POST
Shipping Cost:
All orders 1100 yen (free over 20,000yen)
Gifts 850yen (free over 20,000yen).
Included, ribbon and message card.
Shipping Date: All orders will be shipped 1-5 days from the order date. Please check item page for stock availability - if an order is placed on an item that is not in stock, we will ship the total order once it is.
Note: In case you are not present at the time of delivery, please retrieve your package from the shipping company within 7 days. If your package is returned to KITSUNE, we will cancel your order but shipping costs will not be refunded.
Paperless: We do not include a paper invoice in the package. Please help us conserve paper by checking your confirmation email.
International Shipping
There are some regions where delivery is unavailable. Please contact us through our inquiry form to check if shipping is possible.
Shipping Company : JAPAN POST / EMS
Usually we are using the courier of EMS which is operating Japan post.
But recently, they stopped the shipment toward some country, so if we face the situation, we will use Yamato Transport Co., LTD which is one of the biggest and most reliable couriers in Japan instead of EMS.
Shipping Cost: Shipping calculated at checkout.
Shipping Date: All orders will be shipped 1-7 days from the order date. Please check item page for stock availability - if an order is placed on an item that is not in stock, we will ship the total order once it is.
Note: In case you are not present at the time of delivery, please retrieve your package from the shipping company within 7 days. If your package is returned to KITSUNE, we will cancel your order but shipping costs will not be refunded.
Note: We cannot take responsibility for the package once it is handed over to the shipping company. Thank you for your understanding.
Returns & Exchanges
Please check the contents of the product within 7 days of its arrival. If something happen, please email attached the picture of the problem us if there are any problems.
Depending on the contents, we will basically send you a substitute product at the next delivery. me description.
There has always been nothing as difficult as a purchase agreement. If a problem arises, both parties will work honestly to resolve the issue based on the principle of faith and trust.
Order Cancellation:
We apologize, but cancellations are not accepted. The only exception to a cancellation is if the order is returned to us due to inability of delivery. In this case, we will cancel the order but the shipping fee is not refunded.
We share inventory with our physical stores, so there may be instances where we are unable to fulfil an order. We ask in advance for your understanding.
[Contact]
You can e-mail us directly at marina@kitsuniq.jp OR fill out the Contact form on our website (Include in message body: Full Name, Item Name, Purchase Date, Order Number)
Description
Japanese Tea Ceremony original FULL SET
Enjoy Japanese traditions at the comfort of your own home
It is selected the best japanese handmade utensils in this Deluxe Set help you enjoy a deep, enriching experience with matcha. This KITSUNE Deluxe Matcha Set exclusively includes PREMIUM UJI CEREMONIAL MATCHA, HANDMADE TEA POUCH, ORIGINAL URUSHI WATER BOTTLE, in addition to all the essential tools for Chado (Japanese Tea Ceremony).
These thoughtfully selected tea utensils are ideal for home use and make for a perfect gift. Packaged in a original beautiful wood box, this set is also one of KITSUNE top gift recommendations.
All made in Japan
- Contents - 17pcs
・ Traditional Japanese Kiribako box with Sanadahimo Ribbon.
・Uji Matcha Super Premium 40g
・Tea bowl "chawan"
・Bamboo whisk "Chasen"
・Whisk stay "Chasen Yasume"
・Tea container "Natsume"
・Tea scoop "chashaku"
・Small plate for Japanese sweets
・Fork
・Fork hold
・Stainless Tea Sifter
・Tea cloth "Chakin" Hemp material
・Bamboo tray
・KITSUNE pouch
・Water bottle
・Pure Japanese sugar "Wasanbon"
・Kitsune Catalog
TRADITIONAL JAPANESE KIRIBAKO (paulownia wooden box)
WITH SANADAHIMO RIBBON
An ancient storage tradition, the Kiribako box is traditionally used to store precious objects like kimonos, vessels, and hanging scrolls used in the Tea Ceremony.
The lightweight wood is naturally resistant to moisture and heat resistant, protecting the interior from humidity and insects.
"Sanadahimo" is an ancient ribbon used to tie Kiribako for the Tea Ceramony.Due to its durability, it was also used for luggage and for uses such as tying the handles of samurai swords.
Dimensions: L206 x W273 x H116
Material: paulownia wood
Care guide to preserve its beauty:
- Hand wash with warm soapy water and dry with a lint free cloth.
- Extreme temperatures can crack or break the crystal, please Avoid changing its temperature suddenly, such as pouring hot liquids into cold crystal glass or freezing liquids into a warm crystal glass.
- Do not use item in microwave or oven.
UJI MATCHA SUPER PREMIUM (Cetemonial Grand Kyoto)
40g
KITSUNE matcha is curated by a master blender from a traditional NAGATANI teahouse in Kyoto (Uji). Freshly ground when you order for maximum freshness!
Each year, tea leaves produce their own flavors distinct from the generation before them. Only a master’s hand can develop a perfect blend from an array of the finest leaves.
Grown and Ground in Uji Kyoto, this Matcha has a good balance of umami, astringency, and bitterness. This matcha is recommended for those who are not used to strong umami, astringency and bitterness, and to those who are new to Matcha.
As a SUPER PREMIUM Matcha for Japanese Tea Ceremony, this Matcha is high in Antioxidant, Catechins, and Fiber! It is recommend drinking this Matcha Usucha (Thin Tea) style, to enjoy and appreciate its flavor to the fullest.
With 40g of matcha powder, you can enjoy approximately 20 cups of matcha by using 2g of powder for each cup.
Recommend storing tea in a cool, dark place.
Please avoid storing tea in areas with moisture, strong sunlight, and strong odors.
Production/cultivation area : Kyoto Prefecture (Ujitawara Town, Obukudani)
Picking/harvesting method : pruning shears
Tea cultivar : Samidori
Harvest : first flush tea
TEA BOWL "CHAWAN"
An exquisite collectible for Tea Ceremony enthusiasts.
Handmade matcha bowl by Minoyaki.
Minoyaki is one of the most common and popular types of pottery in Japan, accounting for approximately 50% of pottery produced in Japan today. With a long history of approximately 1300 years, Mino ware continues to be popular as new techniques are applied in its production.
The fine streaks of beautiful Japanese Red coat the bowl and settle at the bottom to form a shiny surface.
Dimensions: 12.6×8.2cm
Care guide to preserve its beauty and longevity:
- Hand wash with cold or warm water and wipe off moisture from the surface before use each time to avoid stains.
- After use, rinse with clean water and dry well before storing.
- I do not recommend washing with a dishwasher as it may cause dishes to collide, chip or crack.
- Do not use items in the microwave or oven.
BAMBOO WHISK "CHASEN"
at the heart of the tea ceremony
This shiratake white bamboo Kazuho Chasen (matcha whisk)was made in Takayama, Nara by Kubo Sabun of Chikumeido.
Chikumeido Sabun is one of the most honored Tea-whisk manufacturers in Japan, with traditions and expertise that stretch back over 500 years.Chikumeido is headed by Kubo Sabun, a 24th generation chasen maker who has carried on his family's old tradition and is one of the only 18 remaining chasen masters. These chasens are made from locally grown bamboo in the small village of Takayama in northwest Nara prefecture, famed as the only chasen making village in Japan.
The present head of the household is the 24th generation, Kubo Sabun. Kubo Sabun has presented his craft internationally at the Louvre in Paris, the United Nations Ambassador's residence in New York and at the "Japan House" in London.
In 1987 he was recognized as a traditional master craftsman by the Minister of International Trade and Industry of Japan. Later, in 2015, he was awarded the "Order of the Rising Sun" . The kazuho shape is the most basic style of chasen. Compared to the shin kazuho it has straighter tines that are tightly curled at the tip. Like the shin, the kazuho has roughly 64 tines, and sits in between dedicated usucha chasen which have lots of thin tines, and dedicated koicha chasen, which have fewer but thicker tines.
This makes kazuho-type chasen suitable both for whipping up a fine, foamy usucha and kneading a thick, rich koicha.
Dimensions:
6.2cm (2.4in)
11.5cm (4.5in)
Unlike mass-produced matcha chasens, these chasen are entirely handmade, without the use of machines or chemicals to expedite the bamboo growing, drying, or shaping processes, requiring immense time and skill to craft. As such, Takayama chasen have finer, more flexible tines and a greater attention to detail, which not only makes them more beautiful, but also easier and more enjoyable to use and more durable in the long run.
WHISK STAY "CHASEN YASUME"
An essential item to accompany your chasen
CARING FOR YOUR CHASEN
This chasen yasume maintains the shape of your chasen and is easy to store.
In addition, its design allows for air to pass through to prevent mold.
- After using the chasen, fill a bowl with lukewarm water, and whisk the chasen until the tines are clean.
- If there are any matcha left on the tines, gently wipe them with your fingers.
- Make sure to fully dry the chasen in a well-ventilated area away from direct sunlight before storing it.
- Do not use any soap or sponges, and be sure to clean the chasen shortly after use.
*Stoneware from Hyogo prefecture.
TEA CONTAINER "NATSUME"
The tea container stands out like a star in the host's spot
Chaki : Tea container used to bring matcha to the tea room.
Natsume is the most well-known type of chaki.
There are many kinds of containers used for holding matcha. Koicha containers are called chaire. In the sixteenth century, some chaire were known to have been valued as much as a castle! Depending on the shape and material it is made from, usucha containers are called natsume or usuki.
Tea containers can be considered one of the star utensils in a gathering. Guests always look forward to seeing the tea container selected by the host. Some of the lacquer natsume are stunning in their workmanship with elaborate designs and dazzling use of gold. Sen no Rikyu favored plain black lacquer containers. Created over 400 years ago these are still the standard for today's pieces.
FORK / FORK HOLD / SMALL PLATE FOR JAPANESE SWEETS
Bamboo tray / The tray used to store and place all the utensils./ Made of bamboo.
Stainless Tea Sifter/ Handmade by craftsmen in Niigata. / Used for sifting matcha powder to eliminate clumps, resulting in delicious, smooth matcha.
Tea cloth "Chakin" / Hemp material / Chakin is a white cloth used for wiping the chawan during tea ceremonies.
Tea scoop "Chashaku" / Matcha tea scoop made of bamboo.
Each chashaku are handmade by craftsmen in.
The chashaku could be considered the embodiment of the spirit of tea masters. Originally, the chashaku was probably carved for each occasion and not really considered the art piece it is now. Passed from master to disciple, the chashaku gradually came to be seen as the embodiment of the person who carved it. Most were afforded poetic names by the carver to reflect the thought behind their creation. Much like the sword was to the samurai, to the tea master the chashaku could be considered a representation of their spirit. Chashaku are available in different shapes and materials today, but we offer a traditional chashaku that are primarily used in chado.
*As each chashaku is crafted from natural materials, there may be variations in color and texture.
*To care for the item, gently wipe any matcha left on the chashaku with a dry cloth.
KITSUNE HANDMADE POUCH
Treat yourself a portable oasis
KITSUNE pouch made
by quilt craftsman Mayumi Kubo
WATER ORIGINAL BOTTLE
Carry the beauty of Japanese craftsmanship with a natural lacquer water bottle
120ml
Urushi is the natural resin collected from the lacquer tree is carefully handcrafted one by artisans of Fukui Prefecture's traditional craft "Echizen lacquerware" using real lacquer. To enjoy hydration in a slightly different way Can feel the warm and moist texture of the lacquer and the traditional patterns on the surface.
Flying crane "Tobizuru"
It is said to represent auspicious and auspicious conditions, one of the patterns that has been loved by Japanese people for a long time.
The crane is said to last a thousand years, symbolizing longevity and prosperity.
- husband and wife harmony life
- extension longevity
- career advancement
PURE JAPANESE SUGAR "WASANBON"
The Amazing Taste of Wasanbon: The Perfect Accompaniment to Matcha
Wasanbon embodies the artistry and refinement of Japanese culture.
Its exceptional quality, subtle sweetness, and aesthetic charm make it the perfect companion for matcha green tea. So, the next time you enjoy a cup of matcha, don’t forget to add a touch of Wasanbon to elevate your tea journey to new heights.
Embrace the taste of Japan and immerse yourself in the wonders of Wasanbon!
The design KITSUNE wasanbon is reminiscent of Kyoto's famous Fushimi Inari,with its motifs of foxes and torii gates. It's a cute dried sweet that seems tobring good luck.
The raw material, Sanuki Wasanbon, is pure Japanese white sugar produced in Kagawa Prefecture. This sugar is made using a traditional method and is characterized by fine crystals and a melt-in-your-mouth texture. Smooth to the touch, the natural taste and flavor of sugar, and an elegant texture that melts in your mouth, like snow. These are impressive dried sweets created by the handiwork of craftsmen.
KITSUNE CATALOG
in both English and Japanese
- about Japanese tea philosophy, history and the tea ceremony
- instructions on making matcha
- with recipes
MAKE IT AN IDEAL GIFT TO A FRIENDS AND FAMILY
Shipping
Shipping within Japan
Shipping Company: JAPAN POST
Shipping Cost:
All orders 1100 yen (free over 20,000yen)
Gifts 850yen (free over 20,000yen).
Included, ribbon and message card.
Shipping Date: All orders will be shipped 1-5 days from the order date. Please check item page for stock availability - if an order is placed on an item that is not in stock, we will ship the total order once it is.
Note: In case you are not present at the time of delivery, please retrieve your package from the shipping company within 7 days. If your package is returned to KITSUNE, we will cancel your order but shipping costs will not be refunded.
Paperless: We do not include a paper invoice in the package. Please help us conserve paper by checking your confirmation email.
International Shipping
There are some regions where delivery is unavailable. Please contact us through our inquiry form to check if shipping is possible.
Shipping Company : JAPAN POST / EMS
Usually we are using the courier of EMS which is operating Japan post.
But recently, they stopped the shipment toward some country, so if we face the situation, we will use Yamato Transport Co., LTD which is one of the biggest and most reliable couriers in Japan instead of EMS.
Shipping Cost: Shipping calculated at checkout.
Shipping Date: All orders will be shipped 1-7 days from the order date. Please check item page for stock availability - if an order is placed on an item that is not in stock, we will ship the total order once it is.
Note: In case you are not present at the time of delivery, please retrieve your package from the shipping company within 7 days. If your package is returned to KITSUNE, we will cancel your order but shipping costs will not be refunded.
Note: We cannot take responsibility for the package once it is handed over to the shipping company. Thank you for your understanding.
Returns & Exchanges
Please check the contents of the product within 7 days of its arrival. If something happen, please email attached the picture of the problem us if there are any problems.
Depending on the contents, we will basically send you a substitute product at the next delivery. me description.
There has always been nothing as difficult as a purchase agreement. If a problem arises, both parties will work honestly to resolve the issue based on the principle of faith and trust.
Order Cancellation:
We apologize, but cancellations are not accepted. The only exception to a cancellation is if the order is returned to us due to inability of delivery. In this case, we will cancel the order but the shipping fee is not refunded.
We share inventory with our physical stores, so there may be instances where we are unable to fulfil an order. We ask in advance for your understanding.
[Contact]
You can e-mail us directly at marina@kitsuniq.jp OR fill out the Contact form on our website (Include in message body: Full Name, Item Name, Purchase Date, Order Number)
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